Privacy & Confidentiality Commitment

At Call Melissa, your privacy is treated with the same care and respect as your health and safety. Whether we’re talking, traveling, or attending an appointment together, you can feel confident that your personal information is protected at every step.

How Your Information Is Handled

We collect only the information needed to provide services safely and effectively (e.g., name, address, contact info, appointment details).
Information is stored securely and never shared without your permission.
Service details are only discussed with you or someone you've identified as an authorized contact.
If you prefer to keep certain details private (such as appointment topics), that will always be respected.

Confidentiality During Appointments

When accompanying you to appointments, I follow your lead. I will:

Only enter a medical space or hear information with your explicit consent
Take notes or ask questions only if you’ve agreed ahead of time
Provide updates to family or contacts only when authorized

Required Disclosure (If Applicable)

In rare cases, I am legally obligated to report concerns (e.g., risk of harm, abuse, or safety issues). These situations are guided by Saskatchewan law and are handled with care and professionalism.

Your Consent Matters

Before any service is provided, you'll be asked to sign a Service Agreement confirming your preferences around information sharing and authorized contacts. You can update this at any time.

Questions?

If you have questions about how your information is used, please feel free to reach out:
Email: callmelissa306@gmail.com
Phone: 306-840-7191